Refund policy

CONDITIONS OF REFUNDS
Refunds will ONLY be provide on faulty garments after approval by customer service team and  must be sent off within 7 days of approval by a customer service team member. We do not offer refund for change of mind.
 
EXCHANGES
We offer exchanges, All exchange orders will be sent once the original order has been received back and assessed by our returns team. Exchanges must be submitted through email. 

Please submit your exchange request within 30 days of dispatch of your order. Please note all exchnage shipping costs need to be covered by the customer except in cases where the item is confirmed to be faulty by our team.

We recommend obtaining tracking on your exchange parcel, as Jonerfootball Apparel is not responsible if your return item (exchange or faulty) goes missing in delivery

All products must be exchanged in the following condition 
– Unworn 
– Tags attached 
– In original packaging 
– Without perfume or deodorant smells 
– Without makeup or fake tan marks